Top Questions

Have a question or need assistance?
Customer support is available from 9am - 6pm from Mondays to Sundays.  You can reach us through the following: Email: support@emma-mattress.com.au C...
Wed, 13 Nov, 2024 at 4:54 AM
How does the 150-night trial work?
You can test any Emma product for 150 days to decide whether or not you are satisfied with them. If you realise that Emma is not right for you, simply file ...
Wed, 13 Nov, 2024 at 4:54 AM
When will I receive my order?
You can check the most updated delivery timeframe on the product page of your order. Alternatively, you can also find it in your order confirmation email. ...
Thu, 7 Nov, 2024 at 3:50 AM
What payment methods can I use?
You can purchase your Emma products through Credit Card (Visa, Mastercard, American Express), PayPal, Zip, or Afterpay. Your payment information is always ...
Thu, 7 Nov, 2024 at 3:50 AM