You can test any Emma product for 150 days to decide whether or not you are satisfied with them. If you realise that Emma is not right for you, simply file for return in our Return Your Order portal or contact our customer service team at support@emma-mattress.com.au, and they will issue you a full refund after the return process.

However, we ask that you give yourself time to get used to your new Emma product. We recommend testing Emma for at least 3 - 4 weeks before sending her back.