How will the mattress be packed and shipped?
Our Emma mattresses are cleverly packaged in an easy-to-move cardboard box. We use a special vacuuming process to gently compress and roll your mattress so ...
Thu, 17 Aug, 2023 at 10:15 AM
Is it true that my mattress might have a strong smell?
Yes, if your new Emma mattress has an odour, it's totally normal. The smell is harmless, and you just need to let the mattress air out for up to 72 hour...
Thu, 17 Aug, 2023 at 10:15 AM
After unpacking the Emma mattress, how long does it take for the mattress to be ready for use?
Your Emma Mattress should inflate enough that it's ready to sleep on after a couple of hours. However, it may take up to 48 hours for the mattress to in...
Thu, 17 Aug, 2023 at 10:16 AM