We ship all Emma products directly to your doorstep with no extra costs. After your new Emma Mattress is vacuum-packed and rolled into a compact box, it will be shipped to you. All Emma mattresses are brand-new and waiting to be delivered to you. We ship with Steadfast, Direct Courier, and SDS Post.

After placing your order, you will receive a delivery confirmation via e-mail. Then, upon dispatch of your item/s, you will receive tracking information from our courier service, and with that information, you will be able to follow the progress of your delivery. If you cannot be home for your Emma mattress delivery, you can simply give us the name of your favourite neighbour to sign for the package (Make sure they don’t sleep on your Emma mattress first; you just may never get it back) or you can ask our courier to leave it directly outside of your doorstep.